How will the click and collect system keep your customers and employees safe?

Globally, cannabis demand and sales are rising. People are collecting cannabis, so order demands have increased considerably ever since the US government has declared a national emergency. 

Why is it necessary to implement an online order system? 

Generally, retail owners discuss with their clients the kind of product they want, the various options, etc. Presently, it is crucial to create a hygienic condition that would enable people to meet their requirements with minimum social interaction. So, how are you going to dispatch a product to your customer, involving minimal interaction? Enable a digital ordering system to run your business without requiring much interaction with your customers. 

Step 1: establish online ordering and pick up service in collaboration with Cova

Cova lets you start a click and collect system for your hospital easily. Cova is completely equipped with online ordering applications like Leafly and dutchie, and depending on the solutions you are choosing, their plug and play systems can be turned on in some time. However, because of the high demand from people, customers should expect delivery within 24 to 36 hours. If you are online ordering from the dutchie app, you are entitled to get an exclusive offer, which includes one month free services. After that, you can avail of its services at $199 per month. 

Step 2: furnish a definite plan

Changing the way you have been dealing in your business is difficult, but can be done. There are various models that other cannabis stores have adopted and implemented. Check out various Cannabis Store Online such Spectrorganics – An Online Cannabis Store in UK  as to know how other dispensaries around the world are handling their business at this moment. 

Create definite pick up areas 

Create a definite spot for picking up online orders. This can ideally be in front of your store. This area must be secured and have all the partitioning requirements that are present in any regular retail shop. You can personalize your pickup Spot. It can be a secluded check-in counter having fulfilled orders behind a secured desk. 

Various cannabis stores online are offering online orders “pick up” in-store services to clients at definite spots. They have a proper area dedicated only to picking up pre-ordered materials and regulating the arrival and departure of customers with as little human interaction as possible. 

Consider curbside pickup

Many cannabis stores online are even offering curbside pickup. Affected patients don’t have to leave their vehicles to collect their orders. This feature has enabled such people to order from their mobile phones staying in the parking area. 

Respect the condition of the workers and colleagues, if you are permitting in-store shopping 

Presently, maintaining social distancing and sanitation is of utmost importance. You must restrict the number of customers inside your store at one time so that they can maintain ample distance from each other. Protect your workers and clients by adopting the following steps: 

• Provide touch screen friendly gloves to the employees 
• Swabbing any surface immediately after being touched by customers 
• Hand sanitizer 
• Masks
• Any antibacterial cleaning solution like Lysol, Dettol, etc.

Improve your store’s layout

Take expert opinion regarding how to restrict the exposure of your store. You can shift your display cases to make more space in your store, thereby enabling more social distance to be maintained.

Reconsider your system of operation

To make sure everyone’s health is in safe hands, enable a no-touch identification verifying system, not only at your counter but also in your entire store. If your store has a waiting area, consider a POS that has queueing features, enabling clients to check in with a staff member and wait inside their vehicles, till their turn comes for collecting their orders. Strictly instruct sick employees to stop coming to work. For additional safety measures, some stores are even checking the temperature of their employees before permitting them inside the store.  

Once you have implemented your order and collect system, publicize it as much as possible. Instruct your employees to promote your services to their acquaintances. Keep updating about your services on your website. Use SMS texting services to make people aware of your click and collect system that you have implemented. Also, spread the message through your social media feeds. Urge people to spread the news as far as possible. You can update your Google business listing for the coronavirus pandemic.